Introducing Meya: Your Solution for Intelligent Customer Interactions
Meya offers a cutting-edge conversational AI platform that enables businesses to build smart and scalable digital assistants and support solutions. With a powerful backend system called The Grid, a customizable chat interface known as The Orb, and a user-friendly developer console, Meya provides the tools needed to streamline and elevate customer interactions.
Key Features
- Event-oriented Architecture: Tailor your interactions with custom Python and YAML programming.
- Advanced Chat UI: Customize your chat interface with a white-label solution for a seamless brand experience.
- Multi-channel Messaging: Interact with customers across various messaging platforms effortlessly.
- Natural Language Understanding: Enhance communication with support for natural language understanding.
- Custom Development: Create unlimited custom flows and components to suit your needs.
- Secure Data Handling: Protect sensitive information through encryption and a secure secrets vault.
- DevOps-friendly Deployment: Implement smooth deployment workflows with developer operations in mind.
- Extensive Integrations: Seamlessly connect with third-party systems to optimize your processes.
Use Cases
Explore the diverse applications of Meya across industries:
- E-commerce customer support
- Technical product onboarding
- Financial service interactions
- Telecom customer service
- Consumer product assistance
- Professional service engagement
Technical Specifications
- Programming Languages: Python 3, YAML (BFML)
- Deployment: Cloud-hosted for accessibility
- Integrations: Seamlessly integrates with messaging platforms, CRMs, and NLU providers
- Security: Ensure data security with encryption and compliance readiness
- Scalability: High-performance architecture designed for asynchronous scalability
- Development: Supported on the web console and local IDEs
