Discover AgentsForce: Revolutionizing Customer Service with AI
AgentsForce is an innovative AI-driven customer service platform that leverages the expertise of your top agents to provide exceptional support. With an impressive success rate of up to 75% and substantial cost savings of 67% per ticket, AgentsForce stands at the forefront of automated customer service technology.
Key Features:
- Adaptive Learning: Learns from high-performing agents to adopt successful strategies
- Enterprise Security: Ensures data protection with built-in PII masking and compliance with SOC 2 and GDPR
- Comprehensive Problem Resolution: Utilizes customer information and past solutions for efficient ticket resolution
- Intelligent Handoff: Seamlessly transfers complex cases to human agents when needed
- High Accuracy: Maintains a remarkable 99.8% precision in real-world scenarios
Performance Metrics:
- 72% ticket resolution within just 3 weeks
- 90% decrease in customer wait times
- 67% reduction in ticket costs
- Outperforms competitors like Intercom AI
Technical Specifications:
- Developed by former AI leaders from Alibaba and Google
- Enterprise-level security infrastructure keeping data secure
- SOC 2 compliance and GDPR readiness for data protection
Pricing Model: AgentsForce adopts an outcome-based pricing model, ensuring clients only pay for successful issue resolutions.
